How to Verify Genuine Packers and Movers in India

Shifting to a new home or city is already a stressful job, and the last thing you want is to deal with fake packers and movers. Sadly, many people in India get scammed by fraudulent moving companies that disappear after taking an advance or add hidden charges later.

To help you avoid these traps, here’s a simple guide on how you can verify genuine packers and movers before hiring them.

1. Check if the Company is Registered :

The first thing you should do is confirm whether the company is legally registered.

• Ask for their Company Registration Certificate.

• Request their GST number and verify it on the official GST portal.

• Check if they have a valid PAN card and a proper trade license.

A legitimate company won’t hesitate to share these details with you.

2. Visit Their Office Address :

Many fake movers use a fake address to look authentic.

• If possible, visit their office or warehouse personally.

• Search the address on Google Maps and see if it’s real.

• A trustworthy company usually has a professional setup and proper branding.

If they only work online and don’t have a physical presence, be careful.

3. Read Real Customer Reviews :

One of the easiest ways to judge a company is by reading reviews from previous customers.

• Check Google Reviews, Justdial, Sulekha, Trustpilot, etc.

• Look for genuine reviews with proper details.

• Too many 5-star reviews with no explanations or repeated reviews may be fake.

4. Always Ask for a Written Quotation :

Avoid dealing with movers who give you only a verbal price estimate.

• Ask for a written quotation with a clear cost breakup.

• Compare prices from at least 3-4 companies.

• Be wary of companies offering very cheap rates – they often add hidden charges later.

5. Check Licenses and Certifications :

A genuine packer and mover will have:

• GST-registered.

• A valid transport license.

• Insurance options for your goods.

These documents are a strong sign of credibility.

6. Look at Their Website and Social Media :

A professional company will always have a proper online presence.

• Visit their official website and see if it looks updated and informative.

• Check their social media accounts – fake companies usually have no real activity or followers.

7. Ask About Insurance :

Genuine movers will always offer transit insurance to cover your goods during relocation.

• Make sure you get a copy of the insurance document.

• You can also verify it directly with the insurance company.

If they don’t offer insurance or try to avoid the topic, that’s a red flag.

8. Talk to Previous Customers :

If you’re still unsure, ask the company for references. Speaking to someone who has used their service recently will give you a clear idea about their reliability and service quality.

9. Don’t Pay a Big Advance :

Never pay the full amount in advance.

• A genuine company will ask for a small token amount (10–20%).

• Make payments through bank transfer or UPI, so you have proof.

• Avoid cash payments.

10. Verify GST Registration:

Companies that are GST-registered are generally more reliable and accountable. Before finalizing a mover, ask for their GSTIN (Goods and Services Tax Identification Number) and verify it on the official GST portal. This ensures the company is legally registered and operating under government regulations, making your move safer and more secure.

Final Thoughts :

Hiring the right packers and movers can make your relocation stress-free. Spend a little time checking their credentials, office address, reviews, and insurance options. This simple verification can save you from scams and financial losses.

If you’re planning to move, always remember:

• Verify the company’s registration and licenses.

• Compare written quotations from multiple movers.

• Avoid companies that pressure you for big advances or offer unrealistically low prices.

Taking these precautions will help you find genuine packers and movers in India and ensure a smooth relocation.